NiCE Interactions is back for 2025, and Elizabeth Tobey, VP of Marketing at NiCE, joined CX Today’s Charlie Mitchell for a last-minute event preview.
After some friendly intros, the conversation quickly pivots to previewing the major themes that NiCE will explore at Interactions Day Two and Three.
From there, the pair offer:
A Peek Behind the Scenes of NiCE’s Big Announcements
Tobey teases some major news that will come later at the event, including AI innovations and exciting partnership announcements.
A Recap of the New Partnerships with AWS, ServiceNow, & Snowflake
NiCE isn’t only talking about CRM, UC, and WEM integrations; it’s thinking about where the contact center fits in the broader enterprise. Its recent announcements speak to this drive.
A Tease Ahead of NiCE Interactions International 2025
The Las Vegas Interactions event isn’t the only event NiCE is putting on this summer. Tobey tells us what comes next.
Eager to find out more about NiCE’s CCaaS portfolio? Visit: www.nice.com
