CX Today’s Charlie Mitchell hosts RingCentral’s John Finch, Global VP of Product Marketing in CX, & Danita Belcher, VP of Worldwide Contact Center Sales.
Broadcast from CCW 2024 in Las Vegas, they discuss last year’s launch of RingCentral’s CCaaS platform: RingCX.
From there, they consider:
- The differentiators of the RingCX platform.
- The opportunity to utilize RingCX and RingEX together.
- The role of RingSense within the CCaaS solution.
- RingCentral taking RingCX global.
For a closer inspection of the RingCX platform, visit: https://www.ringcentral.com/
Hosted by Charlie Mitchell, Senior Editor of CX Today News – Customer Experience Technology News
