Talking Open CCaaS at Verint Engage 2023

CX Today's Rob Scott hosts Jamie Meritt, Chief Product Officer at Verint

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Published: June 16, 2023

Rob Scott

Rob Scott

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CX Today’s Rob Scott hosts Jamie Meritt, Chief Product Officer at Verint.

In this session, we discuss Verint’s new Open CCaaS platform, considering:

  • Verint’s differentiated approach to CCaaS
  • Where Verint fits within the CCaaS space
  • The Open CCaaS imperative
  • Core capabilities at the heart of Verint’s CCaaS platform

For more from Verint Engage 2023, check out the following article: Verint Announces Open CCaaS Platform at Verint Engage 23

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