Latest News

Contact Center & Omnichannel​

Veriff Becomes Part of AWS Partner Network

Contact Center & Omnichannel​

Virtual collaboration Platform Miro Closes a $400M Funding Round

Workforce Engagement Management

Conversational Recruiting Platform Paradox Raises $200M

Customer Engagement Platforms

Cisco and Zoom Invest $8.7m in Mio

Contact Center & Omnichannel​

Digital Payments Vendor Cantaloupe Partners with HIVERY

Customer Engagement Platforms

Concentrix Completes PK Acquisition

Contact Center & Omnichannel​

SAP and Teradata Named “Leaders” in Gartner Magic Quadrant

Contact Center & Omnichannel​

eGain Knowledge Hub Now Available for Five9 Customers

Contact Center & Omnichannel​

Brillio Acquires Cedrus Digital

Contact Center & Omnichannel​

LiveVox and PlanetOne Join Forces

Contact Center & Omnichannel​

Aisera Announces GA of Ticket AI Solution

Contact Center & Omnichannel​

CentrePal Brings a Microsoft Teams Native Contact Centre Solution to the UK

Customer Engagement Platforms

Veho Valued at $1B Following $125M Series A

Contact Center & Omnichannel​

NICE Introduces New Robotic Process Automation Capabilities

Workforce Engagement Management

UJET Teams up with Assembled on Intelligent Workforce Management

Contact Center & Omnichannel​

PCI Pal Strengthens Partnership with Talkdesk