Latest News

Customer Analytics & Intelligence

Veritone Partners with Snowflake on Unstructured Data Transformation

Contact Center & Omnichannel​

ProcedureFlow Partners with Skewb to Transform CX in Utilities

Contact Center & Omnichannel​

BIG CX NEWS from Puzzel, Adobe and Empirix

Customer Engagement Platforms

OneSignal Hails Strong 2021 Following Omni-Channel Updates

Uncategorized

AnyRoad Launches Self-Service Analytics Solution

Contact Center & Omnichannel​

Workgrid Debuts Employee Experience Integrations

Customer Engagement Platforms

Rokt raises $325mn Series E for AI Ecommerce Technology

Contact Center & Omnichannel​

Posh Technologies Raises $27.5M in Series A Round

Contact Center & Omnichannel​

AIB Accelerates Digital Transformation with IBM

Contact Center & Omnichannel​

Odigo Integrates Google DialogFlow CX With Its Conversational AI

Contact Center & Omnichannel​

New Funding Round Values Dialpad at $2.2B

Contact Center & Omnichannel​

Video AI Startup Synthesia Raises $50M

Contact Center & Omnichannel​

Hold Time Agony: Fonolo Research Reveals the Worst Offenders

Customer Engagement Platforms

Oracle Releases Insights Into CX and the Food Industry

Contact Center & Omnichannel​

Quiq Integrates with Microsoft to Boost Digital Messaging

Uncategorized

ServiceNow, Qualtrics Partner on Experience Personalisation