Latest News

Contact Center & Omnichannel​

Aisera Announces GA of Ticket AI Solution

Contact Center & Omnichannel​

CentrePal Brings a Microsoft Teams Native Contact Centre Solution to the UK

Customer Engagement Platforms

Veho Valued at $1B Following $125M Series A

Contact Center & Omnichannel​

NICE Introduces New Robotic Process Automation Capabilities

Workforce Engagement Management

UJET Teams up with Assembled on Intelligent Workforce Management

Contact Center & Omnichannel​

PCI Pal Strengthens Partnership with Talkdesk

Customer Analytics & Intelligence

Veritone Partners with Snowflake on Unstructured Data Transformation

Contact Center & Omnichannel​

ProcedureFlow Partners with Skewb to Transform CX in Utilities

Contact Center & Omnichannel​

BIG CX NEWS from Puzzel, Adobe and Empirix

Customer Engagement Platforms

OneSignal Hails Strong 2021 Following Omni-Channel Updates

Uncategorized

AnyRoad Launches Self-Service Analytics Solution

Contact Center & Omnichannel​

Workgrid Debuts Employee Experience Integrations

Customer Engagement Platforms

Rokt raises $325mn Series E for AI Ecommerce Technology

Contact Center & Omnichannel​

Posh Technologies Raises $27.5M in Series A Round

Contact Center & Omnichannel​

AIB Accelerates Digital Transformation with IBM

Contact Center & Omnichannel​

Odigo Integrates Google DialogFlow CX With Its Conversational AI