Latest News

Contact Center & Omnichannel​

NICE Cloud Offering Selected by Skipton Building Society  

Contact Center & Omnichannel​

Twilio: 92% of UK Businesses to Boost or Maintain Digital CX Spend 

Contact Center & Omnichannel​

Rise in Chatbots to Tackle Vaccine Misinformation 

Contact Center & Omnichannel​

Redwood Technologies Group Included on Sunday Times HSBC International Track 200 

Contact Center & Omnichannel​

Bennetts Migrates Contact Centre to Twilio

Contact Center & Omnichannel​

InterSystems Launches Appointment Programme Solution

Contact Center & Omnichannel​

Clarabridge Reports Record-breaking 2020 Growth  

Contact Center & Omnichannel​

Big CX News You May Have Missed

Contact Center & Omnichannel​

Advantage Appoints New Chief Operating Officer 

Contact Center & Omnichannel​

Frost & Sullivan Hails Rakuten for Enhancing CX 

Contact Center & Omnichannel​

Personetics Boosts AI-driven CX Expansion 

CRM & Customer Data Management

AMC Technology Launches Contact Centre Integration Marketplace

Contact Center & Omnichannel​

Calldrip to Collaborate with VinSolutions Connect CRM 

Contact Center & Omnichannel​

SAP Selected by Virgin and Honda to Deliver Exceptional CX 

Contact Center & Omnichannel​

Moro Hub to Supply Emirates NBD Bank Digital CCaaS

Contact Center & Omnichannel​

Xcel Energy Introduces Rebate Programmes to Boost CX