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Big CX News

CRM

Big CX News from Salesforce, HubSpot, SAP, & Medallia

Unlocking Customer Potential Customer Lifetime Value Definition, Formula, and Best Practices - CX Today News

Contact Centre

Unlocking Customer Potential: Customer Lifetime Value Definition, Formula, and Best Practices

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Contact Centre

Overworked and Under Paid: Call Center Industry the Weakest Job Market in the UK

Sunshine Service Embracing Positivity in Customer Interactions - CX Today News

Loyalty Management

Sunshine Service: Embracing Positivity in Customer Interactions

Genesys vs. Amazon Connect vs. MaxContact Which CCaaS Option Is Best for You - CX Today News

Contact Centre

Genesys vs. Amazon Connect vs. MaxContact: Which CCaaS Option Is Best for You?

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Data & Analytics

Salesforce Launches Zero Copy Partner Network to Improve Tech Integrations