As cyber threats become more sophisticated and customer data regulations tighten worldwide, 2026 is shaping up to be a pivotal year for CX, security, privacy and compliance leaders. From cloud security and identity management to governance, AI risk and regulatory alignment, there’s plenty to discuss…
These conferences bring together technology leaders, policymakers and practitioners to share insights, frameworks and strategies that shape customer experience resilience.
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Cloud & Cyber Security Expo London 2026
March 4–5, 2026 – London, UK
Returning to ExCeL London, Cloud & Cyber Security Expo 2026 sets the tone for the year by focusing on the intersection of cloud adoption, cybersecurity resilience and digital trust. The event brings together thousands of IT, security and CX stakeholders to explore how organisations can protect complex cloud-based customer journeys while maintaining regulatory compliance.
With a strong exhibition floor and practical, solution-focused sessions, the expo offers actionable insight for organisations navigating increasingly distributed CX environments.
Gartner Security & Risk Management Summit 2026
22-24 September 2026 – London, UK
Gartner’s Security & Risk Management Summit provides a strategic forum for security and risk leaders looking to align cyber resilience with broader business and customer experience goals. The event focuses on helping organisations anticipate emerging threats, optimise security investments and communicate risk effectively at the executive level.
Attendees can expect in-depth research-led sessions on governance, security transformation, regulatory readiness and emerging technologies that influence customer trust. The summit offers valuable insight into how security decisions directly affect customer confidence, digital adoption and long-term brand reputation.
CISO Summit North America 2026
June 24 2026 – New York, USA
The CISO Summit North America is a highly curated, executive-level event designed to foster peer-to-peer discussion among senior security leaders. Taking place in New York, the summit focuses on leadership challenges, strategic alignment and the evolving role of the CISO in supporting secure, customer-centric digital transformation.
Sessions often explore board-level communication, incident response leadership, regulatory accountability and managing security teams in complex enterprise environments. For CX and security professionals alike, the summit highlights how strong security leadership underpins customer trust, operational resilience and regulatory confidence.
Gartner Identity & Access Management Summit 2026
9-10 March 2026 – London, UK
As identity becomes the frontline of cybersecurity, Gartner’s Identity & Access Management Summit focuses on protecting users, systems and customer interactions in increasingly digital ecosystems. The event explores authentication innovation, identity governance, access controls and zero-trust implementation, all of which play a critical role in secure customer journeys.
Sessions often address emerging threats such as credential theft, identity fraud and deepfake impersonation, alongside regulatory requirements tied to identity management.
The summit highlights how frictionless, secure identity experiences directly influence customer satisfaction and trust.
RSAC 2026 (RSA Conference 2026)
March 23-26, 2026 – San Francisco, USA
RSAC 2026 – widely known as the RSA Conference – returns to the Moscone Center in San Francisco as one of the premier global gatherings for cybersecurity professionals, innovators, policymakers and business leaders from around the world.
Across four days of keynotes, expert-led sessions, hands-on labs and interactive workshops, the conference explores the latest developments in threat intelligence, cloud and AI-driven risk, identity protection, compliance and governance, and emerging technologies that will define how organisations secure digital experiences in the years ahead.
With tens of thousands of attendees expected, including executives, CISOs, security practitioners, vendors and researchers, RSAC serves as a strategic forum for networking, partnership building and knowledge-sharing that directly influences how enterprises and CX leaders approach security investments and protect customer trust in an ever-more complex threat landscape.
Why These Events Matter for CX Leaders
2026’s CX security calendar reflects a clear industry pivot: security and privacy aren’t just IT concerns – they’re foundational to trust, loyalty and competitive differentiation.
From cloud risk to identity governance and AI-driven threats, these events give CX professionals the context, contacts and confidence to build experiences that are secure, compliant and customer-centric.
