Home → Archives for Rebekah Carter
Contact Center & Omnichannel
New Omni-channel Dynamics 365 Solution Unveiled by CafeX
Could the Contact Centre Analytics Sector Be Worth $1,483.5 Million by 2022?
Big News for Contact Centres: Introducing Apple Business Chat
CafeX Reveals “Cosmos” Their Latest Microsoft Dynamics 365 Solution
Howdy and Botmetrics Collaborate to Deliver New Bot Possibilities
Over 450 Skype for Business Deployments Achieved by Enghouse Interactive
Customer Analytics & Intelligence
MiFID II & Call Recording – What You Need to Know in a Nutshell
Tollring ICS Report Premier Review: Advanced Analytics and Reporting
Tollring iCS Report Review: Simple Dashboards and Reporting
Vendor Rankings Change with Contact Centre Infrastructure Evolution
About Red Box Recorders – Voice and Data Capture Specialists
Tollring iCS Record Review: Fully Integrated Call Recording
Mitel Phone Manager Review: Team Leader Edition
Voiceflex Cloud Call Recording Review
Tollring iCS Insight Review: Feature-Rich Insights
Tollring iCS Contact Review: Informal Contact Centre Analytics
