Home → Archives for Sandra Radlovački
Sandra is a CX Today journalist
Customer Data Platform
Oracle Starts Layoffs in the US
Contact Center
What Is a CPaaS Enabler and What Is its Mission?
Your Last Chance to Check Out the 2022 CX Summit!
BIG CX NEWS from Five9, RingCentral, and Infobip
Workforce Engagement Management
Flexible Working and Data Security – Yes, You Can Have Both
Reputation Integrates with Microsoft Dynamics 365
Cresta Upgrades Its Real-Time Intelligence Platform
RingCentral Releases a Host of New Cloud Capabilities
Become a CPaaS Player with HORISEN
Infobip Acquires Peerless Network
Talkdesk: ‘Investing in AI is Integral to Customer Satisfaction’
BIG CX NEWS from Zoom, Freshworks, and Cyara
Conversational AI
Unlocking Insights from Customer Conversations for Marketing
Avaya Appoints New CEO
CRM
Oracle Reveals New Automation Capabilities for Sales Teams
Balto Launches a New Analytics Tool
