From Passive Algorithms to Active Agents: The Rise of Agentic AI

CX Today's Susie Harrison hosts Jon Burg, VP Strategy at TechSee

Sponsored Post
Contact CenterCXCX TVMust WatchInsights

Published: October 24, 2024

Susie Harrison

Watch on YouTube

CX Today’s Susie Harrison hosts Jon Burg, VP Strategy at TechSee, for a discussion on the rise of agentic AI.

In this session, we cover:

  • What agentic AI is
  • How it makes decisions
  • How issues of safety, robustness and unintended consequences can be mitigated
  • The interplay between agentic AI and human agents in CX
  • The future for this technology in replicating human cognition

Sign up to the webinar to learn how AI can make a measurable impact on your business.

Thanks for watching. If you’d like more content like this, don’t forget to SUBSCRIBE to our channel.

You can also join the conversation on our X and LinkedIn pages.

Artificial IntelligenceChatbotsDigital TransformationGenerative AI

Brands mentioned in this article.

Featured

Share This Post