RingCentral has launched new capabilities for RingCentral MVP (Message Video Phone). The new features are designed to address the challenges faced by workers and teams working in a hybrid world.
RingCentral has added three new capabilities to meetings, and these are:
- Live transcription: Leveraging AI, RingCentral now enables entire meeting conversations to be automatically transcribed, ensuring those who join late can catch up without disrupting the meeting, and to help those that are hearing impaired stay engaged with the conversation
- Meeting summaries: In order to meet the challenge of managing multiple conflicting meetings and meeting fatigue, RingCentral is launching meeting summaries, giving users a recap of the conversation and an auto-generated short-form summary, video highlight reel, and keywords
- Whiteboard: The new infinite whiteboard feature enables users to visually illustrate ideas through free form drawing, virtual sticky notes, uploading images, and annotating over content that can then be shared after meetings. A built-in mini map helps participants keep track of where they are on the whiteboard at all times when collaboration goes beyond the infinite borders.
RingCentral has launched next-gen analytics to provide more insights for line of business use cases, so they can now unlock insights that were previously impossible. Utilising cloud technology, RingCentral offers built-in analytics, available in a single pane of glass so customers can make business decisions in a few clicks.
The company has also added content sharing via phone rear camera and new RingCentral Rooms capabilities to create a full offering.
New Rooms features include:
- Mobile to room meeting switch: End users can switch an ongoing meeting on the go from mobile directly to a RingCentral Room
- Rooms as softphone: Existing RingCentral Rooms setups can now double as a phone, all from the same RingCentral Rooms application
- Rooms proximity sharing: Participants can share content directly to a nearby RingCentral Room without joining the meeting via Bluetooth
Room Connector: With this add-on licence, users can now use existing SIP-enabled meeting room hardware to join RingCentral Video meetings in their meeting rooms.
RingCentral executive vice president products and engineering Nat Natarajan said: “As organisations embrace new hybrid work styles, RingCentral is focused on combating real world organisational and end user challenges by delivering capabilities that enable them to run and grow their business.”
“From transcriptions and summaries to next-gen analytics and reporting, there’s a new innovation for all parts of the workforce – whether you’re in IT, a line of business role, or an end-user.”