Latest Automation News

CRM & Customer Data Management

ActiveCampaign Debuts Sales Engagement Automation Solution

Contact Center & Omnichannel​

Yellow.ai Launches Omni-channel Agent Assist Platform

Contact Center & Omnichannel​

High Volume Hiring Platform Fountain Raises $85mn

Contact Center & Omnichannel​

Verint Customer Engagement vs NICE CX One  

Customer Analytics & Intelligence

cnvrg.io Releases AI Platform Metacloud

CRM & Customer Data Management

ActiveCampaign vs HubSpot: Choosing Your CRM 

Contact Center & Omnichannel​

Verint Unified Voice (VoC) Review: Omni-Channel Insights

Contact Center & Omnichannel​

Bavard Integrates with Zendesk to Boost Capabilities

Contact Center & Omnichannel​

Talkdesk Guardian Review: Mitigating Risk

Contact Center & Omnichannel​

Moveworks Debuts Multilingual Conversational AI Platform

Contact Center & Omnichannel​

Automation Anywhere Launches Contact Centre Solution

Contact Center & Omnichannel​

Talkdesk Agent Assist Review: AI Assistance 

Contact Center & Omnichannel​

Genesys: Disconnect in Consumer and Business CX Priorities

Contact Center & Omnichannel​

Lakeside Software Debuts Prevent for Proactive IT Support

CRM & Customer Data Management

Covideo, AutoMiner Partner on Integrated Video Messaging

Customer Engagement Platforms

Raydiant, Walls.io Partner on Physical Social Media Walls