Latest Digital Transformation News

Customer Engagement Platforms

Bluedot, Adeptmind Partner on Shopping Experiences

Customer Analytics & Intelligence

Your Guide to Business Intelligence Implementation

Customer Engagement Platforms

EasySend, PSCU Ally on Digitising Customer Experience

Contact Center & Omnichannel​

Google Cloud, SAP Partner on Business Transformations in Cloud

CRM & Customer Data Management

SQUIRE Raises $60mn for Barbershop CRM and POS

Uncategorized

Culture Amp Employee Experience Platform Raises $100mn

CRM & Customer Data Management

Open Source SMB CRM and ERP Odoo Reveals $215mn Funding

Contact Center & Omnichannel​

Helpdesks: A Fireside Chat

Customer Engagement Platforms

Personalisation and the Importance of CX for Retailers

CRM & Customer Data Management

Unanet CRM Joins Unanet Connect Integration Marketplace

Contact Center & Omnichannel​

Remote Helpdesk Firm Atera Reveals $77mn Funding Round

Customer Engagement Platforms

Thought Industries Grows Customer Education Platform

Contact Center & Omnichannel​

Avaya: How CPaaS is Enabling the Future of Work 

Workforce Engagement Management

8 Workforce Optimisation Trends to Watch in 2021

Customer Engagement Platforms

Podium Report Shows SMB Conversational Messaging Desire

Customer Engagement Platforms

Bbot Raises $15M for Hospitality Tech Platform