Latest Mergers and Acquisitions News

Contact Center & Omnichannel​

Zendesk Acquires Automation Startup Cleverly.ai

Contact Center & Omnichannel​

Serviceaide Acquires SunView Software

Customer Analytics & Intelligence

Litera Acquires Concep to Drive Data-driven Insights Adoption

Contact Center & Omnichannel​

Avaya Acquires Contact Centre Developer CTIntegrations

Uncategorized

Experience Platform Medallia to go Private for $6.4bn

CRM & Customer Data Management

Salesforce Completes $27.7bn Slack Acquisition

Contact Center & Omnichannel​

Zoom Maximises Growth with Five9 Contact Centre Purchase

Customer Engagement Platforms

Hireology Acquires Employee Referral Platform EmployUs

CRM & Customer Data Management

Penguin Strategies Acquires Salesforce Partner Amarok

CRM & Customer Data Management

@properties Acquires Suburban Jungle Real Estate Tech

CRM & Customer Data Management

Black Knight Acquires Mortgage Industry CRM Surefire

CRM & Customer Data Management

Silverline Acquires Salesforce Partner Shift CRM

Contact Center & Omnichannel​

Enghouse Acquires Momindum Video Knowledge Management

Contact Center & Omnichannel​

Sitel Group to Acquire CX Services Firm Sykes Enterprises

Contact Center & Omnichannel​

Mitel: We’re More Partner Aligned

Contact Center & Omnichannel​

Cisco to Acquire Indy Startup Socio