8×8 Sees “Huge Appetite” for AI & Automation, Introduces Engage (Big CX Update 2024)

CX Today's Charlie Mitchell hosts Chris Angus, VP of Contact Center Engagement, 8x8

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8x8 Sees Huge Appetite for AI & Automation, Introduces Engage (Big CX Update 2024)
Big CX UpdateCX TVNews

Published: July 1, 2024

Charlie Mitchell

Watch on YouTube.

CX Today’s Charlie Mitchell hosts Chris Angus, VP of Contact Center Engagement, 8×8.

The video forms part of our Big CX Updates series, where we find out all the latest from a series prominent CX companies.

In this episode, we talk everything 8×8, discussing:

  • Which products and services are resonating most with customers?
  • What’s on the roadmap, and how will that roadmap benefit customers?
  • The rising tech trends that are most impacting CX teams.

To view the rest of our Big CX Updates, click here.

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