CX Today’s Charlie Mitchell presents the latest trending news from the customer experience world.
He’s joined by five prominent CX analysts to dissect the latest stories from the space – including news from Salesforce, Informatica, Avaya, Genesys, & ServiceNow.
In this edition, our CX experts include:
- Zeus Kerravala, Principal Analyst at ZK Research
- Michael Fauscette, Founder, CEO & Chief Analyst at Arion Research
- Simon Harrison, Founder & CEO of Actionary
- Keith Kirkpatrick, Research Director at The Futurum Group
- Martin Schneider, Head of Research at Annuitas Research
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