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Contact Center & Omnichannel​

Cloudli Launches Business Texting App

Customer Analytics & Intelligence

ThoughtSpot Valued at $4.2B with New Funding Round

Customer Analytics & Intelligence

AGAT Launches AI Meeting Assistant for Microsoft Teams and Webex

Contact Center & Omnichannel​

Solvemate Adds Enhanced Accessibility Features to its Platform

Contact Center & Omnichannel​

Spectrm Becomes WhatsApp Business Solution Provider

Workforce Engagement Management

Sift Partners with UKG to Help Navigate the Hybrid Workplace

Contact Center & Omnichannel​

Akixi Integrates with Webex Calling to Expand Reports Offering

Contact Center & Omnichannel​

Customer Service Platform Netomi Raises $30M in Series B Funding

Customer Analytics & Intelligence

Databricks Launches Databricks Partner Connect

Contact Center & Omnichannel​

RingCentral Announces New Phone Integration for Teams

Workforce Engagement Management

Verint Ramps up Agent Assist Capabilities

Uncategorized

New Stor.ai Data Analytics Suite Helps Grocers and CPGs

Workforce Engagement Management

Talkdesk Upgrades its Workforce Engagement Solutions

Customer Analytics & Intelligence

Qlik Data Integration Added to Google Cloud Marketplace

Contact Center & Omnichannel​

Invoca Launches Lost Sales Recovery

Contact Center & Omnichannel​

ZeroShotBot Launches No-Code AI Chatbot