Latest News

Contact Center & Omnichannel​

Vodafone and AWS Join Forces to Create Unique Kiwi Voice

Customer Analytics & Intelligence

Neuron7.ai Emerges from Stealth with $4.2M Funding

Contact Center & Omnichannel​

Contentsquare Acquires Hotjar

Event News

Five9 CX Summit 2021 Preview

Contact Center & Omnichannel​

Avaya Invests in Digital Identity Platform Provider Journey.AI 

Contact Center & Omnichannel​

WeWork Picks Dialpad as its Communications Tool

Workforce Engagement Management

Visier Launches Visier NOW to Target Workforce Challenges

Contact Center & Omnichannel​

NICE Launches Enlighten XO

Workforce Engagement Management

Dialpad Boosts CCaaS Solution with WEM

Contact Center & Omnichannel​

Serviceaide Acquires SunView Software

Contact Center & Omnichannel​

Dialpad Cloud Solutions Help Startups Scale and Grow

Contact Center & Omnichannel​

Cresta Welcomes Google Contact Centre AI Co-Founder

Customer Analytics & Intelligence

Qlik Acquires NodeGraph to Enhance Data Pipelines

Customer Analytics & Intelligence

IDBS Teams up with Tableau to Expand Analytics Capabilities

Contact Center & Omnichannel​

Dubber Adds Video Recording for Cisco Webex Meetings 

Contact Center & Omnichannel​

InMoment and Tethr Sign Strategic Partnership