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Contact Center & Omnichannel
Salesforce Named Leader in Sales Force Automation
ASC Adds New Enhancements to Microsoft Teams
Customer Analytics & Intelligence
Data Extraction Firm Daloopa Closes $20M Round
Bybrand Cloud Platform Integrates With Google Sheets
Dubber Added to Ingram Micro Marketplace
Zoom Maximises Growth with Five9 Contact Centre Purchase
Tableau Software Expands its Augmented Analytics Suite
Vonage Enables Omni-channel CX for Koopid
Rackspace Technology Picked by Zeotap for Process Automation
GoodData Partners with Vertica to Accelerate Analytics Adoption
Eurowings Implements OpenText for Flight Optimisation
Zoho Unveils Business Intelligence Platform
Avaya Positioned as Contact Centre Leader by Aragon
Nexa Acquires Client Chat Live to Expand CX
Nextiva CCaaS Launched to Deliver a Differentiated CX
TelcoSwitch Launches 3Sixty CX Platform
