Latest News

Contact Center & Omnichannel​

Five9 Partners up with Neustar

Contact Center & Omnichannel​

Ofcom: Pandemic Led to Increased Telecom Wait Times

Contact Center & Omnichannel​

8×8 Provides First Contact Centre for Multinationals in China

Contact Center & Omnichannel​

Talkdesk Named “Exemplary” Contact Centre Vendor

Contact Center & Omnichannel​

Vonage Named Leader in the IDC MarketScape Report

Contact Center & Omnichannel​

Dialpad Expands WFO in New Zealand  

CRM & Customer Data Management

RelateCare and Spearline Join Forces

Contact Center & Omnichannel​

Barclays Moves Call Centre Operations from India to UK

Contact Center & Omnichannel​

New Five9 CX Maturity Model for Reimagined CX

Contact Center & Omnichannel​

AVEVA Teams up with PlanetTogether

Customer Analytics & Intelligence

Zendesk: Report Highlights Major Post-pandemic CX Shift 

Contact Center & Omnichannel​

8×8 Introduces New Hybrid Work Capabilities

Contact Center & Omnichannel​

Brightcloud Partners with Vonage in Major CX Boost  

Contact Center & Omnichannel​

Sinch Continues Strategic Collaboration with Adobe

Contact Center & Omnichannel​

Onecom Announces Partnership With Five9 

Contact Center & Omnichannel​

Contentsquare Picked by Dreams to Boost its CX