Best Customer Experience Partnership – New 2025
Whether two vendors come together to deliver a powerful solution or a tech provider and a partner deliver incredible transformations, this award spotlights the best CX collaborators.
Those partners could include a systems integrator (SI), a consulting firm, or a digital services provider; it doesn’t matter. What does is a proven track record in enabling outstanding CX outcomes.
As such, applicants should namedrop mutual customers, highlight those outcomes, and share testimonials to reinforce the power of their chosen partnerships.
Criteria
Ability to Improve Experience
Did you update or deliver a high impact feature that helps you to improve the user, team, customer or business experience? How did you think of the idea and how engaged were the beneficiaries in the process?
Ability to Innovate
Did you release a break-through product or service? What was the overall impact on your business, its stakeholders its people and customers? How do you cultivate a high-performing and innovative culture?
Ability to Execute
What were your priorities? What challenges did you face? Did you collect and analyse any data and why? How did you boost performance? How did you manage the process? What were the results?