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Contact Center & Omnichannel
Using a Third-Party Cloud-Based Payment Solution
CRM & Customer Data Management
Liaison’s Admissions Solution Integrated with Slate CRM
Northpass Integrates Learning Platform with HubSpot CRM
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Dynata Data Platform Expands Data Connection Features
@properties Expands CRM Platform with Presentation Suite
ResponseCRM Debuts WooCommerce Online Selling Integration
Jorsek Expands easyDITA Knowledge Management Platform
Customer Engagement Platforms
Contentstack Content Experience Platform Raises $57.5mn
Intermedia Launches API for Communications CRM Integration
Membrain CRM Adds Oneflow E-Signing Integration
Prosus to Acquire Stack Overflow Knowledge Platform
MessageMedia Announces HubSpot SMS Integration
Reputation Debuts Instagram Messenger API Support
Facebook Launches Instagram Messaging API
Mitto Offers Toolbox for Marketers with Growth of Integration Partners
Augmented Agents: The Trends to Watch in 2021
