CX Today’s Charlie Mitchell hosts Anurag Dhingra, SVP/GM, Chief Product & Technology Officer at Cisco Webex.
Broadcast from Cisco Live 2024 in Las Vegas, we discuss several new CCaaS announcements coming from the event, including:
- Native Voice Virtual Agents
- AI-powered Agent Wellness
- Automatic Customer Satisfaction Scores
- New AI Assistant features
If you’re looking for more information about the Webex Contact Center, visit: www.webex.com
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