Verint has reportedly laid off hundreds of employees worldwide as the company begins life under private equity ownership following its $2 billion acquisition by Thoma Bravo.
The cuts, first reported by Israeli business publication CTech, affect staff across multiple regions.
Several dozen of those let go are based in Israel, where Verint operates an R&D hub of around 200 employees – roughly five percent of its pre-layoff global headcount of approximately 3,800.
The news was also discussed by Enterprise Communications Analyst, Dave Michels, who wrote on LinkedIn:
“Who could have predicted this? After $2 billion buyout, Verint lays off hundreds as private equity era begins”
Despite these reports, it is important to note that the layoffs have not yet been confirmed by Verint.
However, several comments have appeared on the employee digital platform, The Layoff.
One post describes a group call involving more than 400 staff in the UK, during which a formal consultation process was initiated.
“400+ group call today beginning consultancy process in UK,” the post reads, adding that an executive on the call was “getting giddy about the future and innovations.”
Another post from 12 days ago stated that there had been a “large video call and those that were on it, were let go! Not sure how many, but this one is big!”
Again, it is important to note that these comments are anonymous and unverified.
CX Today has contacted Verint for comment and will update this story upon receiving a response.
The Thoma Bravo Playbook
The layoffs follow a pattern familiar to anyone who has tracked Thoma Bravo’s acquisitions.
The private equity firm completed its take-private of Verint on January 31, 2026, removing the Melville, New York-headquartered company from Nasdaq at $20.50 per share – an 18% premium to its 10-day average trading price before news of the deal surfaced.
Thoma Bravo’s stated intention is to combine Verint with Calabrio, a workforce engagement management (WEM) platform it acquired in 2021, creating what it has described as the broadest AI-driven customer experience platform in the market.
In a sign of how that integration is expected to take shape, Verint announced last week that Dave Rhodes – the former CEO of Calabrio – has been appointed CEO of the combined company, effective immediately.
He replaces Dan Bodner, who had led Verint since its early days as a division of Comverse in the 1990s.
Bodner, 66, served as both CEO and Chairman, and stood to receive $18 million in change-of-control payments on completion of the sale, on top of more than $100 million in cumulative compensation across his tenure.
Overlap, Consolidation, and What Comes Next
Verint and Calabrio are not complementary businesses so much as direct competitors.
Both offer suites covering quality assurance, workforce management, recording, analytics, and customer engagement, with heavy overlap across almost every product category.
Eliminating that duplication appears to have been Thoma Bravo’s clear priority from the outset.
Industry analyst firm DMG Consulting, which has tracked the consolidation closely, noted in a recent assessment:
“As Thoma Bravo is a highly successful software-focused private equity firm with a well-defined acquisition playbook, the opening chapter is expected to include cost-cutting and efficiency gains.”
“Thoma Bravo’s early moves will almost certainly center on eliminating duplication and consolidating overhead, administrative, and marketing activities while tightening R&D and go-to-market budgets.”
For customers, the concern becomes what happens to the product roadmap.
DMG warns that the combined entity faces a significant strategic challenge in deciding which solutions to keep and which to retire, with the risk of “customer migration anxiety if the path forward isn’t communicated early, clearly, and frequently.”
A Long Time Coming
Verint had already been through considerable change before Thoma Bravo arrived.
Over the past two years, the company accelerated its shift away from perpetual software licenses toward subscriptions, moving roughly 80% of its revenue to the recurring model.
That improved profitability, but it did not restore meaningful top-line growth – and ultimately strengthened the case for going private.
Employees on The Layoff forum had been predicting cuts of at least 15% within six months of the deal’s close, well before the acquisition was finalized. With hundreds now reportedly gone and a UK consultation process underway, those predictions look like they undersold it.
Whether Rhodes can get the combined business into a position to compete as a credible AI-native CX platform is the question the market will be watching.
Particularly as the WEM space is currently under pressure from CCaaS vendors bundling WEM capabilities natively, and a fast-moving group of AI-native entrants aiming to disrupt and redefine it.
CX Today has reached out to Verint for comment. This article will be updated with any response received.
