CX Today’s Charlie Mitchell hosts Darren Rushworth, President of NiCE International.
The two recap on NiCE’s release of Mpower Agents, with Rushworth underscoring what sets NiCE’s latest big innovation apart.
The conversation then pivots, with the pair discussing:
NiCE’s Latest Big CCaaS Win with TalkTalk
NiCE has secured its latest big deal with the prominent broadband provider TalkTalk. Rushmore explains how the company will leverage the NiCE CXone MPower platform to push its service experiences forward
The Spike in Sovereign Cloud Contact Center Deployments
As global enterprise rethink their security posture, sovereign cloud contact center deployments are becoming all the rage. The conversation unpacks this trend and its key drivers.
A Top Takeaway from NiCE Interactions International 2025
After a busy couple of days running around the event, Rushworth shares his top takeaway from the event. To find out what that is, you’ll have to watch the video .
If you’re looking for more information about NiCE’s contact center solutions, visit: www.nice.com
