Latest Automation News

Contact Center & Omnichannel​

HomeServe UK Picks Sabio for Conversational AI Deployment

Contact Center & Omnichannel​

Leena AI Raises $30mn for Employee Experience Platform

Uncategorized

Rybbon, Medallia Partner on Boosting Survey Response Rates

Contact Center & Omnichannel​

Amazon Pinpoint Review: Multi-Channel Conversations 

Contact Center & Omnichannel​

Thryv Review: Communicating With Customers  

Contact Center & Omnichannel​

Five9: Democratizing AI Development and Deployment 

CRM & Customer Data Management

ActiveCampaign Experience Automation (CXA) Platform Review: Machine Learning

Customer Engagement Platforms

Comviva Debuts Marketing and Rewards Platform

Customer Engagement Platforms

Syte Acquires Visual Search Company Slyce

CRM & Customer Data Management

Plannuh Marketing Automation Platform Raises $4mn

CRM & Customer Data Management

Oracle Announces Fusion Marketing Automation Solution

Uncategorized

Thought Industries Debuts Customer Learning Cloud

CRM & Customer Data Management

Act-On Software, Zendesk, Partner on CRM Integration

CRM & Customer Data Management

Impartner Debuts Partner Relationship Management Interface

Customer Analytics & Intelligence

Boost Contact Centre Efficiency with Speech Analytics  

CRM & Customer Data Management

Aircover Sales Intelligence Raises $3mn Seed Funding