Latest Enterprise News

CRM & Customer Data Management

HubSpot Announces $100mn CRM Platform Fund

CRM & Customer Data Management

Open Source SMB CRM and ERP Odoo Reveals $215mn Funding

CRM & Customer Data Management

Unanet CRM Joins Unanet Connect Integration Marketplace

CRM & Customer Data Management

Unanet Launches Government Contractor CRM

Contact Center & Omnichannel​

Krisp Wins $10,000 for Charity at Talkdesk Digital Showdown

Customer Analytics & Intelligence

All Enterprises Recognise the Value of Voice Recording

Contact Center & Omnichannel​

What Did You Miss at ICMI Contact Centre Expo 2020?

Contact Center & Omnichannel​

Mondago Takes Top Prize at Cloud Comms Summit Shark Tank

Contact Center & Omnichannel​

Introducing the New Spearline Voice Assure

Contact Center & Omnichannel​

What Happened at Cyara Xchange 2020 Virtual Summit?

Contact Center & Omnichannel​

What Did You Miss at NICE Interactions Live 2020?

Customer Analytics & Intelligence

Chorus.ai Launches Amazing Outcome-Based Analytics

Contact Center & Omnichannel​

AWS Launches Contact Center Intelligence Bundle

Contact Center & Omnichannel​

Five9: Record-Breaking Q2 was Fueled by COVID-19

Customer Analytics & Intelligence

Verizon Taps Google Cloud AI to Enhance CCX

Contact Center & Omnichannel​

COVID-19’s Given a Big Boost to Cloud Migration