CRM & Customer Data Management

CRM & Customer Data Management

The CRM Trap: Why Most Contact Centers Are Paying for Integrations That Don’t Actually Work

Contact Center & Omnichannel​

Vonage Integration with ServiceNow Addresses the “Two-Desktop” Challenge

CRM & Customer Data Management

HubSpot: Why Scaling Companies Need To Balance CX Technology With the Human Touch

CRM & Customer Data Management

Salesforce Appoints Co-CEO Alongside Q3 Results

CRM & Customer Data Management

What Maslow’s Hierarchy of Needs Teaches us About Customer Experience Management

CRM & Customer Data Management

Adwerx Secures $14.5mn for CRM Advertising Platform

CRM & Customer Data Management

Logik.io Raises $10mn for Salesforce Configuration Platform

CRM & Customer Data Management

Zoho CRM vs HubSpot: Customer Relationship Tools 

CRM & Customer Data Management

Customer Data Firm Hightouch Closes $40mn Series B

CRM & Customer Data Management

Microsoft Dynamics vs SAP: Which CRM? 

CRM & Customer Data Management

Kustomer CRM Debuts Self-Service Chatbot Features

CRM & Customer Data Management

Microsoft Dynamics vs Zoho CRM: Leading CRM Solutions

CRM & Customer Data Management

Tableau Makes Enterprise Data Literacy Pledge

CRM & Customer Data Management

ActiveCampaign Debuts Sales Engagement Automation Solution

CRM & Customer Data Management

Less Than 30% of Businesses Prioritise Full Customer Journey 

CRM & Customer Data Management

Copper CRM Releases Native Integration For Google Calendar

CRM & Customer Data Management

ActiveCampaign vs HubSpot: Choosing Your CRM 

CRM & Customer Data Management

Freshworks FreshSales CRM Mobile Review: Data Access Offline