CRM & Customer Data Management

AI & Automation in CX

Stop Tool Sprawl: Why Scaling Teams Need a Modern Business OS, Not More Software

Contact Center & Omnichannel​

The Real Reason Your Contact Center AI Isn’t Delivering ROI

CRM & Customer Data Management

Zoho Launches No-Code CRM Design Studio

CRM & Customer Data Management

Cirrus Insight Launches Integration Partner Programme

CRM & Customer Data Management

Salesforce to Launch Business Content Streaming Service

CRM & Customer Data Management

HubSpot Launches Solution for CRM-Integrated Websites

CRM & Customer Data Management

SQUIRE Raises $60mn for Barbershop CRM and POS

CRM & Customer Data Management

Creatio Debuts CRM on AWS Marketplace

CRM & Customer Data Management

Open Source SMB CRM and ERP Odoo Reveals $215mn Funding

CRM & Customer Data Management

Unanet CRM Joins Unanet Connect Integration Marketplace

CRM & Customer Data Management

Datacom and LavaBox Added to Salesforce Cloud Reseller Programme

CRM & Customer Data Management

Proof Analytics, Salesforce Partner on Revenue Optimisation

CRM & Customer Data Management

Oktopost Receives $20mn for Social Marketing Platform

CRM & Customer Data Management

SAP Hails Strength of Cloud Portfolio in Q2 Results

CRM & Customer Data Management

Salesforce Completes $27.7bn Slack Acquisition

CRM & Customer Data Management

Cisco: Managing Hybrid Model Uncertainty 

CRM & Customer Data Management

The Future of CX in a Post-Pandemic World and the Role of CRM

CRM & Customer Data Management

Recruitment CRM SmartRecruiters Raises $110mn Series E