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News

AI & Automation in CX

Amazon Connect: Turning the “Sorry about that” Department into the “You might like this” Department

AI & Automation in CX

Agentforce Becomes Salesforce’s “Fastest Growing Product Ever”

AI & Automation in CX

UJET Acquires Spiral: Rewriting the CX AI Rulebook

AI & Automation in CX

Salesforce’s Zahra Bahrololoumi CBE Unveils How Global Brands Are Building Agentic Enterprises

AI & Automation in CX

How Hybrid AI Fixes Generative AI’s Enterprise Accuracy Problem

AI & Automation in CX

Snowflake and Anthropic sign $200MN Deal to Advance Agentic AI for Enterprise Data

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