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Contact Center & Omnichannel
The Latest BIG News from Salesforce, Alorica, Playvox, & Zoom
Klarna Claims Its New AI Assistant Does the Work of 700 Full-Time Agents
Event News
Champions Take the Stage: Announcing CX Awards 2024 Winners!
CRM & Customer Data Management
Salesforce Launches Einstein Copilot – Promising Unheralded Data Integration
Alorica Partners with Automation Anywhere to Boost AI Capabilities
Playvox Launches Its WFM Solution on the Five9 CX Marketplace
Zoom Contact Center Licenses Triple as Its CCaaS Business Surges
AudioCodes’ Microsoft Teams Contact Center Business Hits Record Highs
The Latest BIG News from Oracle, Google, RingCentral, & HubSpot
Vulnerable Persons Charity Partners with Global CX Specialist
NICE Records 375% Growth in Enlighten Bookings
Fortune 1000 Companies Choose RingCentral for CCaaS
You’re Invited: Join Us to Celebrate Excellence at CX Awards 2024
Customer Engagement Platforms
Oracle Announces an Enterprise Communications Platform (ECP)
Google Secures a 10,000+ Seat CCaaS Win, Reveals Several Contact Center Megadeals
Google Tests New Innovation That Allows Customers to Skip Contact Center Queues
