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Home → CRM & Customer Data Management
AI & Automation in CX
Stop Tool Sprawl: Why Scaling Teams Need a Modern Business OS, Not More Software
Contact Center & Omnichannel
The Real Reason Your Contact Center AI Isn’t Delivering ROI
CRM & Customer Data Management
How B2B Customer Experience Compare to B2C in 2021
Protonn Video CRM Platform Launches with $9mn Seed
The Future of CX Starts with the CRM
Blackbaud Launches Payment Terminal for Arts Bodies
ActiveCampaign Hails Strong Q2 Following $240mn Round
Nutanix Co-Founder Launches DevRev CRM with $50mn Seed
ActiveCampaign Launches $2mn App Development Fund
Marketing 360 CRM Launches Small Business Benefits
Penguin Strategies Acquires Salesforce Partner Amarok
Beyond Integration to a Unified Interface
@properties Acquires Suburban Jungle Real Estate Tech
Chorus.ai Launches Momentum Suite Extension
Black Knight Acquires Mortgage Industry CRM Surefire
Silverline Acquires Salesforce Partner Shift CRM
Symphony Talent Adds Event Management to SmashFlyX CRM
Pine Labs Payments Platform Closes $600mn Round
Salesforce Agentforce Heats Up the Consolidation Fight, UJET Says It Could Backfire
Legacy CRM Wasn’t Built for AI: The Case for a New Stack
Turning CRM Data Into Action: A Practical Playbook for CX Leaders
How CRM Vendor Attio Turned Intercom’s Fin AI Agent Into an Always-On Sales Rep
Why Retail Leaders Are Ditching Scripted Chatbots for Agentic AI