CX
DirectoryDirectory

Category Sponsor
Contact Center Conversational Intelligence Conversational AI CPaaS Workforce Engagement Management Loyalty Management CRM Business Process Outsourcing Business Intelligence Data & Analytics Security & Compliance Contact Center Endpoints and Devices

Gold Sponsors

8×8
News Profile
Audiocodes
News Profile
Avaya
News Profile
Bright Pattern
News Profile
CallTower
News Profile
Zoom
News Profile

Silver Sponsors

Computer Talk
News Profile
Content Guru
News Profile
Cyber Acoustics
News Profile
diabolocom logo Diabolocom
News Profile
Enghouse Interactive
News Profile
evaluagentmarketguide Evaluagent
News Profile
Five9
News Profile
HCLTech
News Profile
Local Measure
News Profile
MaxContact
News Profile
onemagnify logo Onemagnify
News Profile
Scorebuddy
News Profile
techsee TechSee
News Profile
ujet
News Profile
XCALLY
News Profile

Bronze Sponsors

BT Global Services
News Profile
Calabrio logo Calabrio
News Profile
Deepdesk
News Profile
e-Boks
News Profile
Horisen
News Profile
sabiomarketguide Sabio
News Profile
SequenceShift
News Profile
Sprinklr
News Profile

Other Vendors

Accenture
News Profile
Aisera
News Profile
Akixi
News Profile
Alibaba Cloud
News Profile
Alorica
News Profile
Alvaria
News Profile
Amazon Web Services
News Profile
Amelia
News Profile
Appian
News Profile
ASAPP
News Profile
Atento
News Profile
ATOS
News Profile
Avaamo
News Profile
Bandwidth
News Profile
Belly by Mobivity
News Profile
Belron
News Profile
Boost.ai
News Profile
CallMiner
News Profile
Capgemini
News Profile
CareScribe
News Profile
Carnival UK
News Profile
CBOT Platform
News Profile
Cisco
News Profile
Cogito
News Profile
Cognigy
News Profile
Cognizant
News Profile
Comdata Group
News Profile
Como
News Profile
concentrixlogo Concentrix
News Profile
Conduet
News Profile
Cresta
News Profile
Deloitte
News Profile
Docusign
News Profile
Domo
News Profile
Dubber
News Profile
DXC Technology
News Profile
eGain
News Profile
Elevēo
News Profile
Enreach
News Profile
Epam
News Profile
EPOS
News Profile
eva
News Profile
EvolveIP
News Profile
EY
News Profile
Fivestars
News Profile
Foundever
News Profile
Freshworks
News Profile
Genesys
News Profile
Genpact
News Profile
Gillies
News Profile
Glia
News Profile
Google
News Profile
Graia
News Profile
Gridspace
News Profile
HGS
News Profile
HubSpot
News Profile
Hugo Inc
News Profile
IBM
News Profile
Infobip
News Profile
Infosys
News Profile
Insightly
News Profile
IntelePeer
News Profile
Invoca
News Profile
Jabra
News Profile
Kangaroo
News Profile
Kobie
News Profile
Konabos
News Profile
Kore.ai
News Profile
KPMG
News Profile
Krisp
News Profile
kustomermarketguide Kustomer
News Profile
Laiye Chatbot
News Profile
Lenovo
News Profile
LevelUp
News Profile
Lexden CX
News Profile
LivePerson
News Profile
Logitech
News Profile
Looker
News Profile
LoopyLoyalty
News Profile
Loyalty Lion
News Profile
Loyaltygator
News Profile
MassMobile
News Profile
Medallia
News Profile
MessageBird
News Profile
MiaRec
News Profile
Microsoft
News Profile
Microsoft (Azure Communication Services)
News Profile
MicroStrategy
News Profile
mittomarketguide Mitto
News Profile
MosaicX
News Profile
NiCE
News Profile
NTT DATA
News Profile
Nutshell
News Profile
Oak Innovation
News Profile
Observe.ai
News Profile
Odigo
News Profile
OneReach
News Profile
Open Loyalty
News Profile
Oracle
News Profile
Oracle CrowdTwist
News Profile
Oracle Netsuite
News Profile
Paytronix
News Profile
PCIpal
News Profile
Pegasystems
News Profile
Pindrop
News Profile
Pipedrive
News Profile
Playvox
News Profile
Plivo
News Profile
Poly
News Profile
PolyAI
News Profile
Preferred Patron
News Profile
puzzellogo Puzzel
News Profile
PwC
News Profile
Pyramid Analytics
News Profile
Qlik
News Profile
Qualtrics
News Profile
Repeat Rewards
News Profile
RingCentral
News Profile
S Loyalty
News Profile
Sage
News Profile
Sailplay
News Profile
Salesforce
News Profile
SAP
News Profile
SAS
News Profile
ServiceNow
News Profile
Sinch
News Profile
Sisense
News Profile
Smarsh
News Profile
SmartAction
News Profile
Soprano Design
News Profile
Square
News Profile
Sugar CRM
News Profile
SuperOffice
News Profile
Sutherland
News Profile
Talkdesk
News Profile
Tanla Platforms
News Profile
Tapmango
News Profile
Tars
News Profile
Tata Communications
News Profile
Tata Consultancy Services
News Profile
Tech Mahindra
News Profile
Teleperformance
News Profile
Tellius
News Profile
TELUS International
News Profile
Tencent Cloud
News Profile
Thanx
News Profile
Theta Lake
News Profile
Thirdshelf
News Profile
ThoughtSpot
News Profile
TIBCO
News Profile
Toku
News Profile
Transcom
News Profile
TTEC
News Profile
Twilio
News Profile
Ubiquity
News Profile
Upland Software
News Profile
Verint
News Profile
Vonage
News Profile
Webex by Cisco
News Profile
Whisqr
News Profile
Wipro
News Profile
Yealink
News Profile
Yellow.ai
News Profile
Yellowfin
News Profile
Yoyo
News Profile
Zendesk
News Profile
Zinrelo
News Profile
Zoho
News Profile
News
Contact center agent

Customer Analytics & Intelligence

When Reality Fails to Meet Expectation: Sprinklr Study Uncovers Huge CX Flaw 

Digital Cloud

Service Management & Connectivity

AWS Glitch Disrupts Customer Experience Across the Internet

Contact Center & Omnichannel​

Contact Center Economics in the Age of Voice AI: An Inside Look

CRM & Customer Data Management

Salesforce Sets Its Sights on $60 Billion by 2030

Dreamforce 2025 Reflecting on Benioff's AI Insights

CRM & Customer Data Management

Dreamforce 2025: Reflecting on Benioff’s AI Insights

Agentic AI contact center cx today

Contact Center & Omnichannel​

A Game Plan to Improve Contact Center Agent Empowerment